General forum rules
Please post in English only. Don’t post ads or referral links.
Low-effort posting will get you probated. If you ask for help, be considerate and proactive at providing needed information. Don’t waste time of those trying to help you.
The following only applies to Support category:
- Only dedicated hosting accounts (i.e. a VDS) running latest tt-rss code cloned from the official Git repository (preferably using official dockerized setup) are supported. Anything else goes to Unsupported.
- If you are not sure, post to Unsupported. Unsupported doesn’t mean we won’t help you.
- In case of problems, try running tt-rss with a clean browser profile, without extensions.
When reporting bugs at least include the following:
- Platform and tt-rss versions, for example:
tt-rss git (3261dbf), Debian 10 on a VDS, Postgresql 11, PHP 7.3 - Any logs, if you have them and you feel there’s relevant stuff, including:
- contents of tt-rss event log (Preferences → System tab)
- if needed, feed debugger logs (see below)
If you have a problem with specific feed:
- Try running it through https://fakecake.org/myfeedsucks first
- Gather the information from feed debugger like this:
- Through the UI: open feed in question, press
f D. - CLI:
./update.php --debug-feed X --force-refetch --force-rehash | tee debug_output.txt
- Through the UI: open feed in question, press